Hi...I’m excited that we are finally moving to the Suppoirt Desk Growth plan so will have access to the API. I worked at a previous company and had a suite of Freshdesk API calls via Powershell, such that I basically could run my FD from the Powershell command line.
I’m wondering if anyone has done any integration with ToDoIst? When a ticket is assigned to me, I’d like it to generate a Todoist Task that includes the subject line and ticket number. Maybe there is a way to do this without the API?