How to load data from a customer already registered in a new ticket using an api

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5 days ago

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Using Freshdesk
API and Webhooks
How to load data from a customer already registered in a new ticket using an api

Hi.





I would like to know if it is possible to create integration where I can load the data of a customer already registered in the new ticket section just by inserting a field by connecting an api to another external application

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Hello Andrea,

Let me know if I understood correct.

You want to build a integration with Freshdesk (as an App) that will load the details of the same customer inside the app from external API ?

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