I cannot access the dashboard as well as any other links. There is just a message that an error has occured.
macOS Mojave 10.14.3
Firefox 65.0.1 64bit
Any help appreciated.
Thanks
Harald
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What's the matter here?
Yes, I have issues with Freshdesk and Firefox also. Seems to be some HTTP>HTTPS redirection issues. Stuck in loops.
Doesn't happen in Chrome.
Same for me "
Yes, I have issues with Freshdesk and Firefox also. Seems to be some HTTP>HTTPS redirection issues. Stuck in loops.
Doesn't happen in Chrome."
But is does load in private mode
I'm using firefox 73 on a mac.
Hello everyone!
Sorry for not being active in this thread.
I hope the issue is fixed. Since things worked fine in a private window, clearing the cache and cookies in the regular mode should have helped. Does this issue still persist despite clearing the cache-cookies?
If yes, please drop an email to support@freshdesk.com and we'll have it sorted for you.
Cheers!
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