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Hi, As far as i understand it is not possible for groups to view services that are not managed by them. And if the role gives view-permission for assets, then it cannot be restricted to a specific asset type (in this case “Service”).

 

Example:

  • Consider some groups of agents, each of these groups are connected to and manages a service.
  • None of the agents in the specified groups should have access to assets like hardware etc.
  • All agents in the workspace “IT” should have access to all services so that they can view status or other information related to their own or other services.

 

Am i correct in my assumption? 

 

Thank you!

Hi.

Yes, you are correct.

As a matter of fact, I recall having submitted a Feature Request for this granularity in permissions, which is currently unavailable.

 

Regards,


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