We are using FreshDesk and need to manage assets related to FreshDesk activities. We need to manage our own assets and also assets that are at the customer sites. Assets: Software, Computers, Printers, Tablets, Phones,...
Solved
Can Freshservice Asset management handle customer assets?
Best answer by viswanatha.mehta
Hi Mika,
Yes! Freshservice can handle Customer/Requestor Assets.
The administrational activities will have to be done by Agents but the Assets themselves (hardware/software) can be tagged to Customers.
+4Hi Mika,
Yes! Freshservice can handle Customer/Requestor Assets.
The administrational activities will have to be done by Agents but the Assets themselves (hardware/software) can be tagged to Customers.
Reply
Most helpful members this week
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login with LinkedInor use your username
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.