Hello everyone,
How do you manage your custom objects?
Adding, removing and changing records when you get large lists.
As you can’t sort or filter records.
Managing Custom objects
+14Solution consultant @ synerity.eu, A new error is always a sign of progress!
1 person likes this
+16daniel.soderlund wrote:
Hello everyone,
How do you manage your custom objects?
Adding, removing and changing records when you get large lists.
As you can’t sort or filter records.
We have to export the custom objects, make changes in either Excel or manipulate the CSV file and then map and re-import back into the custom object. At least this is how I have done some management of the records so far. But I don’t have extraordinarily large objects that I am working with.
Hope that helps!
- Zach / ITOps Supervisor - ITSM
+2any update on this ? way to managing huge list of custom objects ?
Thanks
+9may i know what list/data needed for custom objects? can you sight sample.
+10Should we create a feature request? Seems weird that we cannot sort custom objects
it would be great to have the option for custom objects to be almost like a excel sheet that can be shared with agents.
the need in IT to manage a list / table / excel sheet is probably extremely common
not sure if there is a different way to handle this in freshservice.
+4ayounkh123 wrote:
any update on this ? way to managing huge list of custom objects ?
Thanks
would like to be able to do this too. it doesn’t fill me with confidence as many of my uploads have stalled.
+4JCMLI1973 wrote:
ayounkh123 wrote:
any update on this ? way to managing huge list of custom objects ?
Thanks
would like to be able to do this too. it doesn’t fill me with confidence as many of my uploads have stalled.
I am working with importing spreadsheets of approx 1000 records and it stalls. So not sure its best way to manage data.
Piling on to this. I created a custom object to add a list of countries to many of our service catalog items. When you associate the object to a field, the field doesn’t have any sorting or filtering options, so what you get is the list of records in the reverse order that you uploaded them. So for me, Zimbabwe is at the top of the list…sigh
bfish wrote:
Piling on to this. I created a custom object to add a list of countries to many of our service catalog items. When you associate the object to a field, the field doesn’t have any sorting or filtering options, so what you get is the list of records in the reverse order that you uploaded them. So for me, Zimbabwe is at the top of the list…sigh
Totally agree that FS needs to get some better controls around being able to manage the data in custom objects. What we have is data that becomes cumbersome to use and manage and therefore to a point becomes useless if it isn’t usable.
ayounkh123 wrote:
any update on this ? way to managing huge list of custom objects ?
Thanks
bfish wrote:
Piling on to this. I created a custom object to add a list of countries to many of our service catalog items. When you associate the object to a field, the field doesn’t have any sorting or filtering options, so what you get is the list of records in the reverse order that you uploaded them. So for me, Zimbabwe is at the top of the list…sigh
rbarney wrote:
bfish wrote:
Piling on to this. I created a custom object to add a list of countries to many of our service catalog items. When you associate the object to a field, the field doesn’t have any sorting or filtering options, so what you get is the list of records in the reverse order that you uploaded them. So for me, Zimbabwe is at the top of the list…sigh
Totally agree that FS needs to get some better controls around being able to manage the data in custom objects. What we have is data that becomes cumbersome to use and manage and therefore to a point becomes useless if it isn’t usable.
I created an idea for this very exact request, but it only has 13 votes. If you can vote for it, it may increase the chances of it making into the roadmap: Search and sort Custom Object records | Freshworks Community
msconfig87 wrote:
Should we create a feature request? Seems weird that we cannot sort custom objects
ayounkh123 wrote:
any update on this ? way to managing huge list of custom objects ?
Thanks
The idea already exists, it just needs more votes: Search and sort Custom Object records | Freshworks Community
Reply
Most helpful members this week
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login with LinkedInor use your username
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.