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I have followed the documentation. I've gotten some support responses, but haven't found a way to make my bot "smarter".It only works under closed answers.Has anyone managed to make the bot more like an AI bot that responds to pre-trained language phrases?

Hi Javier, thank you for reaching out to us. We’d like to understand your use case and your current set up to suggest some best practices from our side.

We have also scheduled a call with you to further discuss this matter. We look forward to speaking with you soon. If there's anything else we can assist with in the meantime, please don't hesitate to let us know. 

 

Thanks
Ankitha
Solution Consultant - Freshchat

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