Hello, I have set up my signature following this instuction https://support.freshdesk.com/support/solutions/articles/196821-how-to-use-email-signatures-in-freshdesk-
But the signature in auto-reply emails (set up in workflow > automation) does not change
I would like to change this default text “%company name% powered by Freshdesk Support Desk”
which is attached in every auto-reply emails
Looking forward to receiving some help here, thanks a lot!
Best answer by hemanth.ramya
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+9
Hello Debby,
The Freshdesk branding (powered by Freshdesk) is added on emails only in our free/sprout plan. If you happen to see this on emails sent from a paid account, feel free to drop a note here and we'll sort it for you.
Cheers,
Freshworks Community Team
Hi
Besides removing freshdesk branding, i’d also like to change the text of signature, instead of only the default company name
is there any way I can change the signature of auto-reply emails?
Thanks again
+9
You can always add a signature in the message section of the auto-reply emails sent via automation,
Thank you,
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