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Hi,

in the “tickets lists” would be great if you add the option:
“Required Date and Time” field, so the column can be add shown see when the ticket is actually required.  

 

Example: Tickets list (https://support.freshservice.com/en/support/solutions/articles/50000000126-understanding-ticket-views)

Contact State Status Priority Assigned to Created Date

Required Date and Time

 

 

Thanks.

Literally the field “Required Date and Time” 

To the tickets view:
 

This feature will significantly enhance efficiency by allowing for a quick overview of ticket request dates, eliminating the need to manually inspect each ticket and verify the relevant field or date.

Thanks. 

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