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How can we delete reports of former users in Freshdesk?

6 months ago
September 13, 2024
5 replies
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Moniquevanz
Contributor
3 replies

How can we delete reports of former users in Freshdesk?

Best answer by Yusuf Ahmed

HI @Moniquevanz,

Greetings from Freshworks community. Let me create a support ticket on your behalf and get back to you via email regarding this.

Did this topic help you find an answer to your question?

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Yusuf Ahmed
Community Manager
123 replies
Answer
6 months ago
September 13, 2024

HI @Moniquevanz,

Greetings from Freshworks community. Let me create a support ticket on your behalf and get back to you via email regarding this.

Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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Moniquevanz
Author
Contributor
3 replies
6 months ago
September 16, 2024

Hi @Yusuf Ahmed,

Haven't seen an e-mail yet, is that correct?

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Yusuf Ahmed
Community Manager
123 replies
6 months ago
September 16, 2024

Hi @Moniquevanz,

Good day to you. I’ve sent an email to your Gmail address. If you prefer to be contacted at a different email, please share your active email address via direct message, and I’ll be sure to follow up accordingly.

Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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Moniquevanz
Author
Contributor
3 replies
6 months ago
September 30, 2024

@Yusuf Ahmed Ah sorry, that email address is not being maintained, it is only used as inlog to the account. I now see your response; there are no scheduled reports in the setting. The issue is indeed that I want to delete reports that were created by previous users, that don't work with us anymore. How can we do that?

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+7

Yusuf Ahmed
Community Manager
123 replies
6 months ago
October 1, 2024

Hi @Moniquevanz,

Thank you for your response. Could you please DM me your active email address? This will allow me to reach out to you directly regarding the deletion of the reports created by previous users.

Looking forward to your reply!

Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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