Hi Guys,
Can anyone tell me how to use the integration of Customer Service Suite (CSS) with Slack?
I have done the integration, but I can’t find the widget of the Slack that has connected on the Conversation Menu.
I have attached some capture for the detail.
Please could you guys help?
+1Hi
We have integrated Slack with Freshworks Customer Service Suite’s Team Inbox, facilitating seamless collaboration for Customer Support Agents across cross-functional teams in Slack.
Demo Video -
Solution Article - Link
Product Update posted in Community
Feel free to reach out if you need further assistance.
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