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Where is configuration for checkbox in export ticket?

  • July 8, 2024
  • 1 reply
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jeffliang
Apprentice

I want to delete 3 checkbox(I’m looking for help with) in export tickets, in portals support/tickets.I cannot find the configuration page, who can tell me where to configure it?

Best answer by eeha0120

Hi.

Those seem like custom fields.

You may check this:

Customize Ticket Fields | Freshservice Service Desk : Freshservice

 

Hope this helps.

 

Regards,

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eeha0120
Skilled Expert
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  • July 8, 2024

Hi.

Those seem like custom fields.

You may check this:

Customize Ticket Fields | Freshservice Service Desk : Freshservice

 

Hope this helps.

 

Regards,


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