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Question

Can I remove the new source column?


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  • Skilled Expert
  • 11 replies

The new source column has changed my user’s views and they do not like it or find it useful. Can this column be made optional?

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10 replies

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  • Top Contributor
  • 4 replies
  • February 25, 2025

Johnnyslb
Community Debut
  • Community Debut
  • 4 replies
  • February 25, 2025

Make it optional!! Not useful...


jlivingston
Community Debut
  • Community Debut
  • 2 replies
  • February 25, 2025

Please remove “Source” from the fixed columns. It does not add any value and wastes good screen real estate. 


MikeMPT
Community Debut
  • Community Debut
  • 3 replies
  • February 25, 2025

Yes please, remove source from fixed columns. This update is not welcome. 


Johnnyslb
Community Debut
  • Community Debut
  • 4 replies
  • February 26, 2025

Solved! No more Source fixed column!! Victory!!


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Its gone for me too, well done FD!


Yusuf Ahmed
Community Manager
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  • Community Manager
  • 123 replies
  • February 28, 2025

Hi ​@JamesF 

 

Greetings from Freshworks community. Our backend team has removed the source column from the accounts. I hope this helps, Feel free to reach out to us anytime if you require any further assistance.

 

I wish you a nice day ahead!


Forum|alt.badge.img+3
  • Author
  • Skilled Expert
  • 11 replies
  • February 28, 2025
Yusuf Ahmed wrote:

Hi ​@JamesF 

 

Greetings from Freshworks community. Our backend team has removed the source column from the accounts. I hope this helps, Feel free to reach out to us anytime if you require any further assistance.

 

I wish you a nice day ahead!

Super impressed with Freshworks responsiveness to this forum. Thank you!!


FDTechUser
Community Debut
  • Community Debut
  • 1 reply
  • March 3, 2025

Is this getting removed for every customer or just the ones asking on the forums? I still see the fixed source column on my account.


madhusingh0906
Community Manager
Forum|alt.badge.img+5

Hello everyone ,

Greetings from Freshworks Community. :)

Apologies for the delayed update on this thread. The Source field was moved to the fixed column in the table view due to a recent product update. However, based on strong feedback from our customers, our developers have reverted the change, and the Source field will no longer appear in the fixed columns.

Hope this helps :)

Thanks 
Madhu


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