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Question

Access Control for Marketplace Apps in Freshworks: Limiting Usage to Specific Users

  • April 11, 2024
  • 1 reply
  • 42 views

Hello Team,

I'm curious if it's feasible within Freshworks applications such as Freshdesk and Freshchat to limit access to an installed application from the marketplace to only a specific group of users.

The goal is to deploy an application for XYZ company, with access restricted solely to clients from that company. External users outside this domain should not have access to the application. Is this level of access control possible?

 

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1 reply

eeha0120
Skilled Expert
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  • Skilled Expert
  • 785 replies
  • April 15, 2024

Hi.

That will depend entirely on the application itself.

If such development is made within the application, then yes, you should be able to do so.

 

 

Regards,


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