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💡 This week on Freddy Fridays: The Impact of Freddy Copilot on Freshworks IT

  • September 20, 2024
  • 1 reply
  • 217 views

anupama.phal
Community Manager
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Hey There!

Did you know the Freshworks IT service desk saw a decrease iaverage resolution time by 32% with Freddy Copilot?

🤔 What is Freddy Copilot?
It’s our GenAI powered assistant for agents, designed to streamline workflows and enable more efficient task handling.

🤔 How did Freddy Copilot impact the performance of Freshworks IT ?

🎯 Enhanced written communication
🎯 Efficient ticket handling
🎯 Improved resolution context
🎯 Faster, contextual responses

And more!


🌟 Would you like to learn how Freddy Copilot transformed our IT team? Watch this in-demand webinar!

🚀 It's time for you to join the AI Revolution! Sign up for a demo today and see Freddy Copilot in action!

Cheers
Anupama Phal

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noha12
Community Debut
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  • Community Debut
  • 5 replies
  • September 21, 2024

Hi,

This strugle 


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