So we have form emails that come in. Trying to get a part of the description and this was working but now all of a sudden it keeps telling me that there is a syntax error. My expression is substring( "{{ticket.description}}", indexOf("{{ticket.description}}","Start Date",0)+12, indexOf("{{ticket.description}}","Previous Dealer",0)-5). The syntax error that it gives me is Invalid Syntax - Missing ). but it does the same if you just try to get the indexOf part. My expression builder is set to string and I have tried numbers as well. Any help would be appreciated.
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Trying to get part of description but getting syntax error missing )
Best answer by jlandrum
I figured it out. There was a quote ‘ in the description which was causing problems with the expression. I used liquid filter to remove the quote in the description. So my expression became
substring( "{{ticket.description | replace: "'",""}}", indexOf("{{ticket.description | replace: "'",""}}","Start Date",0)+12, indexOf("{{ticket.description | replace: "'",""}}","Previous Dealer",0)-5)
which seems to work.
I figured it out. There was a quote ‘ in the description which was causing problems with the expression. I used liquid filter to remove the quote in the description. So my expression became
substring( "{{ticket.description | replace: "'",""}}", indexOf("{{ticket.description | replace: "'",""}}","Start Date",0)+12, indexOf("{{ticket.description | replace: "'",""}}","Previous Dealer",0)-5)
which seems to work.
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