Hello, I already have WhatsApp business if I buy estate plan of freshchat it’s free?
it’s true whatsapp business is free it’s true?
Best answer by Vishnu Prassad
So, you have 2 options
1. Since you’re an Omnichannel user, you can use the Freshcaller phone number for this WhatsApp Business integration and start a completely new WhatsApp service.
2. If you don’t want to start from new, you can migrate that number. There are 3 points that you will have to remember:
a. You will not be able to use WhatsApp Business app on your phone after the migration
b. You will not be able to make WhatsApp voice calls and video calls, as it is not supported by the integration.
c. You can continue using that phone number to receive normal calls
PFA differences between WhatsApp, WhatsApp Business and WhatsApp Business integration/API in this support article
Reply
Join the Community
Sign in to the Community
Social Login
Login with LinkedInEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.