Hello, I already have WhatsApp business if I buy estate plan of freshchat it’s free?
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it’s true whatsapp business is free it’s true?
+5Best answer by Vishnu Prassad
So, you have 2 options
1. Since you’re an Omnichannel user, you can use the Freshcaller phone number for this WhatsApp Business integration and start a completely new WhatsApp service.
2. If you don’t want to start from new, you can migrate that number. There are 3 points that you will have to remember:
a. You will not be able to use WhatsApp Business app on your phone after the migration
b. You will not be able to make WhatsApp voice calls and video calls, as it is not supported by the integration.
c. You can continue using that phone number to receive normal calls
PFA differences between WhatsApp, WhatsApp Business and WhatsApp Business integration/API in this support article
1 person likes this
Hi
You can migrate the number that you’re using for WhatsApp Business app and use the same number for the Freshchat WhatsApp Business integration.
Please feel free to ask any other follow up questions you have on this and I’ll be happy to help you with the same.
1 person likes this
+5Thank you
I have Omnichannel Plan! If I migrate number I cant use anymore for receive phone call right?
1 person likes this
So, you have 2 options
1. Since you’re an Omnichannel user, you can use the Freshcaller phone number for this WhatsApp Business integration and start a completely new WhatsApp service.
2. If you don’t want to start from new, you can migrate that number. There are 3 points that you will have to remember:
a. You will not be able to use WhatsApp Business app on your phone after the migration
b. You will not be able to make WhatsApp voice calls and video calls, as it is not supported by the integration.
c. You can continue using that phone number to receive normal calls
PFA differences between WhatsApp, WhatsApp Business and WhatsApp Business integration/API in this support article
1 person likes this
+5Great!
thanks a lot for all informations
did you know how much cost an Italian number?
1 person likes this
+5can you tell some name and features?
When we able to do comments on some advanced posts that related to our content still my posts in pending or removed why…...
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