Until last Friday, my in-app notifications were working perfectly. Today, however, it stopped working. It just indicates "No new notifications":
I checked and there are new activities that should be shown in my notifications list (new tickets, for example). And if I click "Show more", nothing happens.
Did anyone else also start facing this issue?
Thanks!
Andre Alves de Lima
We have the same problem but not for all of our users.
I have also seen that it suddenly works again and then the next day the problem is back.
This has going on for at least a week or two.
Regards,
Peter Ekberg
Hi Folks!
Sorry about the delay in response. Does the issue with in-app notifications still persist? If yes, please drop an email to support@freshdesk.com and our support stars will check this further for you.
Cheers!
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