Hi,
We have whatsapp in freshchat combined with freshdesk. All works fine.
Can we install whatsapp business on mobile phone so we can use both. Offcourse the same business number.
How to handle this?Any suggestion will appreciated?
Solved
Whatsapp freschat and mobile
Best answer by srikanthkarunakaran
Hi
WhatsApp doesnt allow business to use same number in two platforms. So if you have integrated the number with FreshChat, its not possible to use in your mobile.
Please be informed, this is Meta’s policy and Freshworks is adhering to the same.
Thanks.
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+6- Community Manager
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- Answer
Hi
WhatsApp doesnt allow business to use same number in two platforms. So if you have integrated the number with FreshChat, its not possible to use in your mobile.
Please be informed, this is Meta’s policy and Freshworks is adhering to the same.
Thanks.
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