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How to integrate FreshDesk in Ionic application on a specific page?


rhondachurchill99
Apprentice

1


I am working on an Ionic application and want to integrate FreshDesk into a page. I have tried adding the below code under the Head tag. Can anyone please help on this?

<script>
    window.fwSettings={ 'widget_id':82000002644 };
    !function(){
        if("function"!=typeof window.FreshworksWidget){
            var n = function(){
                n.q.push(arguments)
            };
            n.q=[], window.FreshworksWidget=n
        }
    }()
</script>
<script type='text/javascript' src='https://ind-widget.freshworks.com/widgets/82000002644.js' async defer></script>
 

Best answer by hemanth.ramya

Hi @rhondachurchill99,

 

We can see that you are trying to embed the Freshdesk help widget in an application. Can you please elaborate more on the issue you are facing so that we can help you accordingly? Alternately, you can write to support@freshdesk.com and we would be happy to assist.

 

Cheers,

Freshdesk Community Team

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3 replies

hemanth.ramya
Community Manager
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  • Community Manager
  • 626 replies
  • Answer
  • April 29, 2021

Hi @rhondachurchill99,

 

We can see that you are trying to embed the Freshdesk help widget in an application. Can you please elaborate more on the issue you are facing so that we can help you accordingly? Alternately, you can write to support@freshdesk.com and we would be happy to assist.

 

Cheers,

Freshdesk Community Team


rhondachurchill99
Apprentice

Thanks, for your reply. I will write to freshdesk support.


hemanth.ramya
Community Manager
Forum|alt.badge.img+9
  • Community Manager
  • 626 replies
  • April 30, 2021

Sure, @rhondachurchill99. Feel free to reach out to us anytime! :)

 

Cheers,

Freshdesk Community Team


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