Inside sales vs outside sales
‘To be or not to be?’ Hamlet once asked. For sales leaders however, the question has always been ‘Inside sales or outside sales?’ There are many factors to consider while determining whether your company needs an inside or outside sales model. Inside sales is a team dedicated to selling remotely from an office. Instead of traveling to meet with prospects in person, inside sales representatives talk with leads over the phone, via email, and video chat. Meanwhile, outside sales refers to sales reps "in the field." While they may still spend time in an office, outside sales reps meet with clients face-to-face, too, often traveling to do so. Here are some tools that can be used for both sales models: 1. Sales calling tools: A great sales calling tool tracks and records calls, lets reps view context and notes while on the phone, and offers analytics for management to track. Call masking is also helpful for both inside and outside sales reps to show their personal phone number, a number l
