Getting Started

Hey everyone! 👋With the launch of Community 2.0, the layout, navigation and support model have all changed (more targeted product areas, new events calendar, deeper SME engagement). community.freshworks.com+1I’m curious: What one change in the new structure has helped you the most in discovering answers or engaging with peers? What’s one frustration or barrier you’ve hit because of the redesign? How do you think the community could evolve further to support your learning, networking or product-use cases? Would love to hear real experiences—both wins and “still needs work” moments. Let’s compare notes and help each other navigate the new setup!

Most Windows operating system users are anticipating the Windows 12 Release Date and are curious to know about its features and experience.   The most recent version currently in use is Windows 11, and users are anticipating Windows 12. It is anticipated that the new version will be more sophisticated and integrate AI.   Microsoft hasn't, however, confirmed when this new version will be officially released. As a result, every piece of information that circulates online is either leaked or humorous.  It is expected to be released in late 2025 or early 2026, based on predictions from industry experts and a variety of online sources.  

The Codex Executor is an innovative software designed for seamless project management. Its intuitive interface and powerful features streamline tasks, ensuring efficiency. With Codex Executor, project execution becomes a dynamic and organized process, fostering productivity at every step.

I’m trying to use the API to attach a file to a ticket.  I have tried images and PDFs. The file gets attached to the ticket but is broken when viewed in Freshservice. When I get the ticket attachment details using the API, the attachment content-type is “application/octet-stream” instead of “image/jpeg” for the jpg image I tested but correctly set as “application/pdf” for the PDF I tested.  But neither file types work correctly. Image is broken, PDF document is blank.The file size, according to Freshservice, is always some bytes larger than they actually are locally.  For example, with a very small image that is 1252 bytes locally, Freshservice reports the size as 1702 bytes. Here is the example payload for the small image I’m testing with: --------------------------S1SJJcLLQQJrNanXChw123Content-Disposition: form-data; name="attachments[]"; filename="test1.jpg"Content-Type: image/jpeg????JFIF?????ExifMM*?i&?\?p??52??522024:05:0

Fone SEV talon de pagos is an essential online service provided by the educational portal available at https://miportalfonemx.org/mi-portal-sev/. Through this portal, teachers and education staff can easily access their payment receipts, salary details, and other employment-related information. The platform ensures secure login for users, allowing them to download and review their talones de pago conveniently. It’s a reliable and user-friendly resource that simplifies the management of educational payroll information for SEV employees.

Fone SEV talon de pagos is an essential online service provided by the educational portal available at https://miportalfonemx.org/mi-portal-sev/. Through this portal, teachers and education staff can easily access their payment receipts, salary details, and other employment-related information. The platform ensures secure login for users, allowing them to download and review their talones de pago conveniently. It’s a reliable and user-friendly resource that simplifies the management of educational payroll information for SEV employees.

Hi all,I was reviewing the contact page of a managed IT services firm and noticed they offer email, phone, and office addresses across multiple locations.I’m curious, when trying to Contact Pegasus Technologies, which method tends to get the fastest, most helpful response (email form, direct email, phone, or visit to office)?Also, are there best practices or red flags to watch for in how they structure their Contact Us page (for example, missing details or vague how did you hear about us fields)?

We have been using FreshService for about a year.  One of our outside vendors that works on our security system uses Jira Service Management, so we’ve had some exposure to that system recently. One of the really handy features of Jira has been the ability to “@mention” our coworkers (other agents). This is helpful in that I can say someone’s name in an internal reply and it calls their attention to the ticket via an email.It appears that FreshService does not have this ability. I know I can create a “private” note, but even this doesn’t let me clearly and easily “tag” someone in the ticket…  I have to put them in the “to” line.I searched the community, and I saw an old feature request for this, but I can’t even upvote it, as it says voting is closed.  It gives no indication of why it’s closed (that I can tell?)  Maybe this means the feature has been implemented and I just need to know how to turn it on?

The Dreisatz Rechner is a practical tool for solving proportional problems using the rule of three. It allows users to calculate unknown values in direct or inverse proportionality scenarios quickly and efficiently. Ideal for students, professionals, and anyone needing accurate results for ratio-based calculations, the tool simplifies everyday tasks like budgeting, scaling recipes, or solving math problems.

Guys, I’m really wondering if I’m the only one who’s seriously annoyed with the way notifications pop up and block parts of the screen?  Like, I’ll update a ticket, and i get a flyover announcement that I updated the ticket.  I delete a task, and see a notification that the task was deleted.  So if I delete several tasks, I get several notifications that just bloody sit there and block the entire upper right quadrant of the screen!  Every time I go into the admin section lately, I get a flyover menu to select a workspace.  But I am not using workspaces, so there’s only one choice, and it won’t go away until I make a selection.How can I turn these things off, or reduce the amount of time they’re displayed?  The helpdesk is not able to give me any help.In the words of Freddie Mercury:  “I’m going slightly mad” 

Hi everyone,I was looking into different bulk suppliers and came across Apparel USA Wholesale. On paper, they seem to offer a wide range of clothing at decent prices, but I’m not sure about the quality or reliability.Has anyone here worked with them for bulk apparel orders? Did you have a good experience, or are there other suppliers you’d recommend instead?

Has anyone checked out the updated Texas Roadhouse menu with prices lately? 🍴I was just browsing through it, and it’s packed with all the classics we love — juicy hand-cut steaks, ribs, burgers, and those famous warm rolls with cinnamon butter. 🧈 The prices are still super reasonable, and they’ve added some great new family meal bundles and early dine specials that make eating out even more affordable.Their Herb-Crusted Chicken and Family Sized Chicken Critters are still top picks for me, and the dessert lineup (especially the Big Ol’ Brownie) is impossible to skip. 😋If you’re planning a night out or just want to see what’s new on the menu, check it out — there’s definitely something for everyone. What’s your favorite thing to order at Texas Roadhouse? 🤠🥩

Instander APK is a modified version of Instagram that lets you enjoy extra features like ad-free browsing, media downloads, and enhanced privacy settings. It offers a smoother, more customizable experience for users who want more control over their Instagram activity.

Hey everyone,I've been exploring different trading strategies lately and came across the concept of copy trading signals. The idea of automatically mirroring the trades of experienced traders sounds appealing, especially for those who don’t have the time or confidence to trade actively themselves.However, I’m curious about the real-world effectiveness of these signals. How reliable are they over the long term? Are there certain platforms or traders that have proven consistent? And what are the risks involved — particularly when market conditions change rapidly?I’d love to hear from others who have used copy trading signals. Have they helped you grow your portfolio, or have you had mixed experiences? Let’s discuss the pros, cons, and best practices to get the most out of them.Looking forward to your thoughts!

In the fast-paced world of online gaming and competitive digital environments, every millisecond counts. One crucial metric that often determines a player’s agility and responsiveness is their Clicks Per Second (CPS) score. A CPS Test, also known as a Click Speed Test, is a simple yet powerful tool designed to measure how many times a user can click their mouse or trackpad within a given timeframe.Initially gaining popularity among gamers, particularly in titles like Minecraft where rapid clicking can significantly impact Player vs. Player (PvP) battles, the CPS test has evolved into a widely recognized benchmark for mouse dexterity. Beyond gaming, understanding and improving your CPS can enhance overall computer proficiency, making everyday tasks more efficient. This comprehensive guide will delve into the intricacies of the CPS test, its benefits, how to calculate you

Hi everyone,I’m exploring the idea of contributing guest posts to other blogs in my niche to increase visibility and build backlinks. I’m curious about best practices when it comes to guest posting.How do you usually approach blog owners? Do you focus more on quality content or networking first? Are there any common mistakes to avoid, like overly promotional content or poor topic selection?Additionally, how do you track the impact of your guest posts on traffic or SEO?Any tips, personal experiences, or resources would be greatly appreciated!

Welcome to Dragon Eye Security, a premier security company built on a foundation of vigilance, technology, and an unwavering commitment to the safety of the Los Angeles community. As a leading provider of security guard services in Los Angeles, we understand that true security is more than a presence, it’s about proactive protection, intelligent strategy, and the peace of mind that comes from knowing you are in expert hands.

I'm exploring options to strengthen my U.S. residency application and came across IMG Helping Hands. They seem to offer clinical rotations, research modules, and ERAS support for international medical graduates.If you've worked with them before (or know someone who has), I'd really appreciate hearing about your experience — especially in terms of: The quality of rotations or research projects How helpful their ERAS or interview support was Whether their programs helped with getting interviews or matching Any feedback, good or bad, would be super helpful. Thanks in advance!

Hello everyone,I’m looking for advice on how to optimize reception services using Freshdesk. I’m curious about how others manage visitor interactions efficiently while keeping communication seamless across email, chat, and phone.I’m also interested in how automation features can help streamline tasks like appointment scheduling or visitor check-ins, and how reporting tools can be used to monitor performance and improve service quality.If you have any tips, best practices, or personal experiences using Freshdesk to enhance reception workflows, I’d love to hear them!

Hi everyone,I’ve been noticing something odd with how SLA due times are calculated in Freshservice.Even though I’ve set up proper business hours (8 AM to 5 PM, Monday to Friday) and selected the correct time zone (Chennai GMT+5:30), the system still shows SLA response and resolution times that fall outside those hours — like late evenings or even overnight.I’ve double-checked the SLA settings and made sure business hours are selected (not calendar hours), but the due times still seem to be calculated in real-time rather than pausing outside working hours.Just wanted to check — is this normal behavior? Has anyone else run into this? Would love to know if there’s a way to make SLA timers strictly follow business hours.

I want to remove the ‘Requested For’ field and uncheck the ‘Display to Requester’ option, but it isn’t clickable. How can I fix this?

In today’s fast-paced world, customer support teams are under constant pressure to deliver quick and efficient solutions. With the rise of AI, tools like Freshworks are revolutionizing the way businesses handle customer queries.In this post, we’ll explore: The key features of Freshworks AI. Real-world examples of AI improving agent productivity. Tips to integrate Freshworks with your existing tools. For more insights, check out this detailed guide on Rate Today.What are your thoughts on AI in customer support? Share your experiences below!

Car key replacement is an essential service for vehicle owners who lose, damage, or break their keys. Modern cars often use advanced keys such as transponder keys, remote fobs, or smart keys, which require professional programming in addition to cutting a new key. Locksmiths and dealerships provide these services, though locksmiths are usually faster and more affordable. Car key replacement ensures continued access and security for your vehicle. It’s recommended to have a spare key to avoid emergencies. Costs vary depending on the car’s make, model, and key type, but quick replacement helps prevent inconvenience and potential security risks.

Hi everyone,I’m researching service businesses in tourism-heavy areas, and one example I found is a provider offering Muskoka boat rental via this site: boatrentalscanada.com/boat-rentals-muskoka/.I’m curious — for those who have worked in or studied seasonal service industries: What are the biggest operational challenges (staffing, maintenance, weather, permits)? How do you manage peak season demand and off-season downtime? What strategies help maintain customer satisfaction in a business that’s inherently weather-sensitive? Happy to hear from anyone with experience or insight!

Hi everyone,I’m exploring obstacle course rental options for an upcoming outdoor event and saw one provider offering a wide range of obstacle course styles. Before committing, I’m trying to understand what to check and prepare for, especially from a logistical and safety standpoint.Some of the things on my mind: What kind of permits or permissions are needed when using obstacle course rentals in public or private spaces How to ensure safety (stalling, anchoring, supervision) What costs tend to surprise people (delivery, setup, insurance, cleanup) Best practices for customer service and vendor reliability If anyone here has organized events with inflatable obstacle courses, I’d love to hear what worked well and what you would do differently.